Refund & Return Policy

Last Updated: June 2026

Returns

We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

To be eligible for a return, the product must be unused and returned in its original packaging with all included accessories and materials.

Non-Returnable Items

Products showing signs of misuse, intentional damage, modification, or excessive wear may not be eligible for return or refund.

Damaged or Defective Products

If you receive a damaged or defective item, please email us with:

• Your order number
• Photographs of the product
• Photographs of the packaging

Once reviewed, we may offer a replacement, store credit, or refund, depending on the circumstances.

Refund Process

Approved refunds will be processed to the original payment method.

Refund processing times may vary depending on your payment provider and banking institution.

Order Cancellations

Orders may be cancelled before shipment. Once an order has been shipped, it may no longer be eligible for cancellation.

Exchanges

Exchanges are subject to product availability and eligibility.

Contact Us

For return, refund, or replacement requests, contact:

theritualcoofficial@gmail.com